No processing fees/charges shall be collected by Issuer Bank/Payment Gateway etc. There is no minimum or maximum payment limit on Net Banking Facility. Registered Consumer required to ensure that payment is made through valid Credit/Debit card, for which consumer may require to prove authentication of card holder, if Tata Power-DDL requires the same in future. Making online payment through same Credit/Debit Card is allowed for five Contract Account Numbers (CA) during one billing cycle. For payments above Rs 5000/-, the processing fees/charges shall be collected directly by the Issuer Bank / Payment Gateway etc from the consumer. No processing fees/charges shall be charged by Tata Power-DDL for payment made up to a limit of Rs 5000/- during one billing cycle.

No part payment shall be allowed on Credit/Debit Card online payments. Never share your password/OTP/card details to anyone. Never respond to any emails/phone calls seeking your password. EM and Civil Daily work schedule Unique NumberĮnsure that the URL of the website starts with “ Avoid using public computers in Internet cafes, airports, clubs, hotels, libraries or other locations while accessing online banking services.Three Tier Grievance Redressal structure.Tata Power-DDL Real Time Power Scenario.Locate Customer Care Centers / District Offices, etc.

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